PRIVACY POLICY
This Privacy Policy (hereinafter the “ Policy ”) is intended to help you understand the practices of the organization La Maison Le Paravent (the “Maison”, “ we ” or “ us ”) regarding the collection, use, disclosure and retention of personal information.
Our policy applies when you interact with us through our website, for example, when you submit your application for one of our posted positions, or when you fill out a form as a donor or to request to be hosted by the House.
By providing us with personal information through our website, email, in person or by telephone, you agree that it will be processed in accordance with this Policy, and you authorize the House, its third parties and its service providers to process your personal information for the purposes set out below.
WHO ARE WE AND WHAT DO WE DO
Located in the Lower Laurentians, the shelter aims to be a safe, inclusive, and restful place for women experiencing homelessness. Much more than just a basic accommodation solution, we listen to them and do everything we can to help them regain their autonomy, dignity, and a glimmer of hope in life.
WHAT PERSONAL INFORMATION DO WE COLLECT?
We may collect and process different types of personal information in the course of our business activities and service provision, including:
We do not knowingly collect information from children or others under the age of 14. If you are under 14, please do not provide us with any personal information without the express consent of a parent or guardian. If you are a parent or guardian and you are aware that your children have provided us with personal information, please contact us. If we learn that we have collected personal information from minors without verification of parental consent, we will take steps to remove that information from our servers.
HOW DO WE COLLECT YOUR PERSONAL INFORMATION?
Donors
We collect your personal information directly from you when you fill out our donation form on our website.
Volunteers, employees and users
We collect your personal information when you fill out the form on our website or when you send us your application by email.
HOW DO WE USE PERSONAL INFORMATION?
We may also use personal information in one of the ways described below, with your consent or, where applicable, on another legal basis. In each case, we will state the reasons for using your personal information:
In order to provide our services and for the conduct of our business, to administer and perform our services, including to fulfill our obligations arising from any agreement entered into between you and us.
To facilitate the use of our websites and to ensure that the content is relevant and to ensure that the content of our website is presented in the most effective way for you and your device.
For marketing and business development purposes – to provide details of new services, information about developments in our organization and industry, and invitations to seminars and events when an individual has opted in to receive such information.
For research and development purposes (including from a security perspective) – to conduct analyses to better understand our customers' service and marketing requirements and to better understand our organization and develop our services and offerings.
For recruitment purposes – to enable us to process job applications and assess whether an individual meets the requirements of the position for which they may be applying at the House.
In order to meet our legal, regulatory or risk management obligations.
To enforce our rights, to comply with our legal or regulatory obligations regarding the communication of information, or to protect the rights of third parties.
In order to reorganize or modify our organization—if we undertake a reorganization (for example, by merging, consolidating, or transferring part of our organization's mission)—we may need to transfer some or all of your personal information to an applicable third party (or its advisors) as part of any due diligence process or transfer to that reorganized entity or third party for the same purposes as those outlined in this Privacy Policy or for the purpose of analyzing any proposed reorganization. In such a situation, we will take all reasonable steps to ensure the protection and security of your personal information.
WITH WHOM DO WE SHARE PERSONAL INFORMATION?
Staff from the charity will be available to provide technical support when completing the online form, to process your donation, and to follow up for tax purposes. It is important to note that when making an online donation, staff from the charity do not have access to your banking information.
Providers of services, platforms and technologies integrated or otherwise necessary for the operation of our website, our newsletter service and our online payment services operated by third parties.
Within the House, our staff, whose function requires it, will have access, in whole or in part, to your personal information.
Your personal information may also be accessible to other users than those mentioned above, if you authorize it.
HOW LONG DO WE RETAIN PERSONAL INFORMATION?
We will only retain personal information for as long as necessary for the purposes set out in this Policy and to comply with our legal and regulatory obligations.
To learn more about how long we retain personal information, please contact us using the contact details provided in the "How to contact us" section.
WHERE DO WE STORE PERSONAL INFORMATION AND TRANSFERS OUTSIDE QUEBEC?
Some information is kept in paper format at our employees' workstations. Your personal information is primarily held virtually on several servers and platforms, including the Maison's servers, cloud service provider platforms we use, and third-party servers. As part of using these platforms, your personal information may be transferred to and hosted outside of Quebec by these providers, particularly in other parts of Canada.
If we determine that disclosing your personal information outside of Quebec is necessary to support our operations, we will assess whether your personal information receives adequate protection in the event of such disclosure. We will only disclose your personal information if we believe it receives adequate protection. The disclosure will also be governed by an appropriate contractual agreement.
HOW DO WE PROTECT PERSONAL INFORMATION?
We implement appropriate security measures to protect your personal information. Specifically, we have put in place suitable physical, technical, and administrative safeguards to ensure the protection of personal information.
If you have reason to believe that personal information has been compromised, please contact us using the contact details provided in the "How to contact us" section.
WHAT RIGHTS DOES A PERSON HAVE WITH REGARD TO THEIR PERSONAL INFORMATION?
Under certain circumstances and in accordance with applicable data protection laws, a person has the following rights:
Access: the right to ask whether we process information and, if so, to request access to personal information. Subject to applicable law and, where applicable, the payment of a fee, the individual may thus receive a copy of the personal information we hold and certain other information about them;
Accuracy: we are required to take reasonable steps to ensure that the personal information in our possession is accurate, complete, not misleading and up-to-date;
Rectification: the right to request that any incomplete or inaccurate personal information we hold be corrected.
The right to be informed when you are subject to a decision based solely on automated processing ;
The right to be informed when using identification, location or profiling technology and of the means available to activate these functions;
Finally, it is also possible to file a complaint with a data protection supervisory authority, particularly in the country, province or state in which you normally reside (in Quebec, the Commission d'accès à l'information), in which we are located or in which an alleged breach of data protection laws has occurred.
To exercise either of these rights, please contact us as indicated in the section "How to contact us".
USE OF COOKIES FILES
The Maison website does not use permanent cookies on visitors' computers. However, a temporary cookie is used to optimize certain website functionalities.
HOW TO CONTACT US?
To ask questions, make comments or a complaint regarding this Policy or personal information, to exercise your rights, file a complaint or obtain information about our policies and practices concerning our service providers outside of Canada, contact our Privacy Officer at the following contact information:
Marie-Pier Foucault
The Paravent House
vieprivee@maisonleparavent.org
CP215, St-Joseph-du-Lac BP, (Quebec) J0N1M0
HOW DO WE UPDATE THIS PERSONAL INFORMATION PROTECTION POLICY?
We may change the content of our websites and our use of cookies without prior notice, and therefore our Privacy Policy and Cookie Policy may be amended from time to time in the future. We encourage you to review them each time you visit the website to stay informed about how we handle personal information.
This policy was last updated on June 4, 2024.